Urgent! Global Program Manager - Local Job Opening in Berlin
Description
Meet our Professional Services Team!
Successful implementation and value from the Sprinklr platform starts with us.
As customers advance their strategies and invest more in social media as a business driver, we’re looking for experienced project managers to help realise those ambitions.
As a member of our team, you’ll support our customers through the initial stages of their Sprinklr journey and work with a team of passionate consultants, solutions designers, analytics experts, as well as sales and service delivery leaders to make it happen.
What You'll Do
Sprinklr is looking for a Gobal Program Manager to manage enterprise level projects for some of our biggest clients.
You will be both responsible and accountable for the end to end delivery of projects across a range of clients.
Responsibilities:
Own and manage a portfolio consisting of 5 - 7 accounts; controlling project scope, change control processes, risks/ issues and mitigation plans.
Partner with consulting teams, leaders and other internal departments or regional teams to coordinate and drive delivery.
Ensure that overall program is effective, whilst running individual projects according to schedule and keeping within budget.
Develop relationships with, and ensure the appropriate participation of key client & internal stakeholders and executives.
Develop, build, and maintain durable and trusted relationships with clients and internal stakeholders.
Develop knowledge of the Sprinklr platform components and module-synergies - so as to be able to develop realistic and meaningful project plans and high-level solutions.
Ensure that each project is reported and forecasted accurately to all external and internal stakeholders.
Ensure that all project/program risks, issues and change requests are managed effectively.
Manage client service expectations and briefs and drive successful, measurable outcomes for the client.
Set the tone for the team and strive for quality and excellence in all aspects of delivery.
Provide weekly project status and burn reports to the relevant project stakeholders.
Maintain awareness of the current industry environment that shapes opportunities for client solutions.
Experience:
Fluency in English and German (Mandatory)
Extensive experience of client management experience collaborating closely with business owners and executive level clients.
Experienced managing projects in IT, SaaS, Social, or Software environment.
Experienced working with multi-geo, multicultural delivery teams.
Experienced working on large scale project management in leading multi-organisational initiatives, and driving team accountability to achieve goals.
Ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
Demonstrated ability to assume a leadership role in managing project, departmental and enterprise risks related to projects, systems and business analysis.
Strong influencing skills and negotiation / mediation skills.
Ability to motivate and focus people resources where there is no direct reporting relationship.
Proven mentoring, supervisory, and team-building skills.
Ability to resolve problems with keen instincts and organisational experience.
Strong knowledge of software development life cycles, web technologies, web development processes.
Strong verbal and written communication skills.
Experience in Agile project management a plus.
Certification of any kind for Project Management (Prince2, PMP, SCRUM etc.)
Experience in CCAAS delivery/rollout
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter.
At Sprinklr, we passionately, genuinely care.
For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier.
Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation.
Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world.
At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing.
We empower each Sprinklrite in the journey toward achieving their personal and professional best.
For wellbeing, this includes daily meditation breaks and virtual fitness.
We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.
We value and celebrate diversity and fervently believe every employee matters and should be respected and heard.
We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
See also Sprinklr’s EEO Policy and EEO is the Law.
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Unlock Your Global Program Potential: Insight & Career Growth Guide
Real-time Global Program Jobs Trends in Berlin, Germany (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Global Program in Berlin, Germany using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2454 jobs in Germany and 210 jobs in Berlin. This comprehensive analysis highlights market share and opportunities for professionals in Global Program roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sprinklr is currently hiring and seeking a Global Program Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Global Program Manager Jobs Berlin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sprinklr adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Global Program Manager Jobs Germany varies, but the pay scale is rated "Standard" in Berlin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Global Program Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Global Program Manager interview at Sprinklr, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sprinklr's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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